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CRM is one solution to the lack of brand loyalty in Chinese Gen Zers
https://daoinsights.com/opinions/crm-is-one-solution-to-the-lack-of-brand-loyalty-in-chinese-gen-zers/


The Difference Between Consulting & Advisory
A consultant typically solves specific, granular problems for clients that result in substantial impact. On the other hand, an advisor...


Dao Insights: The Evolution of 11/11 & Chinese E-commerce
https://daoinsights.com/opinions/what-does-another-muted-online-shopping-festival-tell-about-chinas-e-commerce-evolution/


The Components of a True Flagship Store
All too often "flagships" become white elephants: expensive, purposeless, neglected because the organisation is fed up with the costs and...


Taking Retail Back to Basics
Recently (September, 2022), my son and I were wandering about the souk of Tangiers. Periodically, we go on father-son trips. The context...


Getting Licensing Right
There are certain markets that are better operated via a license as opposed to distribution/franchise. Firstly, let's define licensing....


China Will Recover from its Current Covid Challenges
I fear China has painted itself into a corner with its own narrative and that it will find it hard to spin its way out of it in the short...


Headwinds Facing International Brands in China
As we head into 2022, there are clearly headwinds and risks facing International brands operating in China. However, they are all...


Designing & Establishing a Retail COE in a Multi-brand Wholesale Business
Many brands find themselves accidental retailers. This is especially true in the APAC region where US-style multi-brand retailers that...


Turning Around a Global Footwear & Apparel Brand in China
The business operated a mixed model - owned and operated brick & mortar retail as well as franchised stores - in China in the outdoor...


Asian Opportunities for UK Brands: Finding the Right Formula
Gone are the days when international brands could set up stall in China, India etc. and expect to sell their product on the basis of...
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